We need 24month warranty because this is our market request. We would like to know if you are presently reprensented in the German / European market and what is marketing policy for europe. Furthermore please explain your RMA policy. Do you have the current return rate and what is the most commonly defect on each product ? Do you have an RMA service company in europe? Wer would need buffer stock for imidiate replacement to our customer. What rate of stock buffer you can offer ?

In regarding product user manual, and retail packing what language you provide ? In case we start biz we need different language. At the moment we sell to 18 different countries.

Please let us know if we can have free samples for evaluation in case we decide to list your product. We would pay the shipping charge only.

Company Name: K&P ELECTRONIC GmbH
Contact Person: Mr. Eugen Post

Street Address: Feldheider Str. 68,

City: Erkrath

Province/State: North Rhine W.

Country/Region: Germany

Zip: 40699

Telephone: 49-2104-83386 21

Fax: 49-2104-8338622

Website: http://www.ram-components.de
Email:info@ram-components.de

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